Tuesday, May 25, 2010

Does loss prevention check/view every single transaction?

to make sure the employee isn't doing anything wrong
Answer:
Nope. That would require enormous labor hours and isn't worth it.

However, there are probably certain flags built into the system for automatic review. I used to have to review each and every return. I also had to authorize any purchases over a certain dollar amount and any check over $100. We could run reports to show various statistics: breakdown of cash, check, credit cards, coupons, etc per cashier and compared to each other. Number of transactions, number of items per transactions, etc. Any employee well outside of the numbers for the rest of the store might be worth watching.

The only time I would watch all of an employee's transactions was if I had noticed a weird pattern in their transactions. Like one employee with a lot of voids and way more credit card transactions than cash. That might indicate the employee was taking the cash and voiding the transaction, for example. I might start watching the signatures on the credit card transactions to make sure they were legit. I would also watch employees who kept turning in short cash drawers. I had one cashier who was "borrowing" lunch money. His drawer would be $5 short one day and $5 over the next. It was nice that he was replacing the money he was stealing but still a violation. I would watch cashiers with really high coupon numbers on their stats but few actual coupons in the drawers.

I used to tell my crew that if they were doing their jobs right, they didn't need to worry about me watching their every move. But if they felt like being dishonest, it really wouldn't take me long to catch on.
some companies yes. others larger companies they only take a sampling of transactions by an employee, and if the sampling clears then the employee is ok. but if something appears suspicious they will then do a full review of all transactions. If you are above board on everything, then you are alright.
What do you think those cameras are for. And why do you think POS systems are now connected to computers?

It's very simple to 'view' each transaction using certain software.
They could but its unlikely. What LP does is wait for "alert signals" that an employee may be stealing then check all transactions. Exmaple if you have a large cash refund your rung up that might be looked at. If you have above average cash refunds and on and on. LP does not have the time to radomly go over every transaction unless they suspect something. If you need more help on LP duties and limits check your yahoo search engine for Retail Security answers

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